Returns & Exchanges
At LiberNovo, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't perfectly fit your space, we are committed to making the return or exchange process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Item
Carefully repackage your items in their original LiberNovo packaging, ensuring all hardware, assembly instructions, and protective padding are included.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your box before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned home goods, we will issue a full refund to your original payment method within 5 to 7 business days.